Shipping Policy

Our goal is to offer you the best shipping options within the regions we serve. Every day, we deliver to customers in selected countries, ensuring prompt and reliable service.

Q: When will my order be processed?
A: We have warehouses in key locations, and orders are processed based on the customer’s nearest warehouse. Orders are typically processed within 24 hours and shipped out within 2 working days.

Q: When will my order arrive?
A: Delivery times vary by location:

Asia (e.g., Hong Kong, Singapore, Malaysia): 5-7 working days.
Europe (e.g., Germany, UK, Italy, France): 7-12 working days.
Other regions we serve: 12-20 working days.
Delivery delays may occur due to unforeseen factors, such as customs clearance or public health restrictions.

Q: Do you ship worldwide?
A: At this time, we only ship to selected countries and regions, including Asia and Europe. Please check our shipping eligibility during checkout.

Q: What are the shipping methods?
A: We primarily offer Express Delivery for all eligible destinations.

We are pleased to offer free shipping for orders that meet the following thresholds:

Orders Over $159:Hong Kong、Taiwan、Macau、Thailand (Bangkok)
Orders Over $199:Thailand (Non-Bangkok regions)、Malaysia (East & West Malaysia)、Singapore、Indonesia
Orders Over $599:Germany、United Kingdom、Italy、France