Shipping policy
At OTHER STORE, our goal is to provide reliable and efficient shipping to the selected countries and regions we serve. We offer express delivery from local warehouses, ensuring orders are processed within 1–2 working days and delivered as quickly as possible.
Delivery Time & Free Shipping Threshold
Asia
| Country / Region | Reference Time | Free Shipping |
|---|---|---|
| Hong Kong | 4~5 working days | Orders over 0 |
| Taiwan | 4~5 working days | Orders over 0 |
| Macao | 4~5 working days | Orders over 0 |
| Thailand | 4~6 working days | Orders over 0 |
| Malaysia (East) | 4~6 working days | Orders over 0 |
| Singapore | 4~6 working days | Orders over 0 |
| Indonesia | 4~6 working days | Orders over 0 |
| Vietnam | 4~6 working days | Orders over 0 |
Europe
| Country | Reference Time | Free Shipping |
|---|---|---|
| Germany | 8~10 working days | Orders over $399 |
| United Kingdom | 8~10 working days | Orders over $399 |
| Italy | 8~10 working days | Orders over $399 |
| France | 8~10 working days | Orders over $399 |
America
| Country | Reference Time | Free Shipping |
|---|---|---|
| United States | 8~10 working days | Orders over $399 |
| Norway | 8~10 working days | Orders over $399 |
| Canada | 8~10 working days | Orders over $399 |
| Mexico | 8~10 working days | Orders over $399 |
Other
| Country | Reference Time | Free Shipping |
|---|---|---|
| Other | 8~12 working days |
Fulfillment Warehouses
We fulfill orders from our warehouses in two locations:
- Thailand (Bangkok) – for fast local delivery across Thailand and Southeast Asia
- Mainland China – for international orders to Asia, Europe and other destinations
Your order will be dispatched from the warehouse that best matches your shipping address and stock availability. All orders are shipped via express delivery, and you will receive a tracking number once your order leaves the warehouse.
Shipping Scope
We ship worldwide! Shipping availability and fees will be confirmed at checkout based on your location.
If your country isn't available to order at checkout, please contact our customer service team and we'll help you place the order.
Shipping Method
All orders are shipped via Express Delivery.
Notes
- Delivery times are estimates and may vary due to customs clearance, weather, or public health restrictions.
- Orders below the free shipping threshold will incur standard shipping fees based on your location.